Frequently Asked Questions About Our Service

Q1:Do you offer warranty for the grow lights?

A: Yes, we offer 3- 5 years warranty.

Q2:Can I customize the spectrum?

A: Yes, of course.

Q3:Does the spectrum depend on the type of plant I grow?

A:Yes,our sales or our engineers will advise you the optimal spectrum for your particular need once you tell us what you plan to grow.

Q4:How long is the delivery time for lights?

A:Our standard delivery time is 20-30 days.

Q5:How to deal with the faulty?

A:Firstly, our products are produced in strict quality control system and the defective rate will be less than 0.5%. If it happens,we will offer new ones to replace.

Q6: Can I order sample to check first ?

A:Yes, sample is welcome. Our delivery time for sample is 5-7 days.